Reference

sanjitoto Terms & Conditions for Your Account

sanjitoto Terms & Conditions set out how you open, use and maintain an account, including phone verification, wallet records and access rules.

Account stepsWallet conditionsAccess rulesSupport route
sanjitoto sanjitoto Terms & Conditions for Your Account
TERMS SUPPORT

Get Help With Account Conditions

A clear contact path matters when a clause affects your account or wallet record. We route questions through the support contact shown inside your account, with the cashier path available when your…

Account access questions If phone verification or an account step is unclear, use the support contact displayed in your account area. Tell us which Terms & Conditions clause you are checking and keep your phone details ready.
Wallet status questions For DANA, OVO, GoPay, QRIS, bank transfer or virtual account queries, reach us through the cashier support path. A transaction reference helps us match the policy question to the correct account record.
Policy wording requests If a sentence in the Terms & Conditions needs clarification, send the section heading through the account support route. We can explain the wording without changing the terms informally or outside the stated process.
RECORDS AND SECURITY

How We Handle Policy Records

The Terms & Conditions also explain how we handle information connected with account access and wallet activity.

Account data

We use the details supplied during account creation and phone verification to identify the account linked to the applicable Terms & Conditions. Keep your contact details accurate so policy notices reach the correct account.

Cookie choices

Cookies can retain session information and device preferences needed for an account path. Your browser settings control cookie removal, while removing them may require you to complete account access steps again.

Login security

Keep your phone, password and account session private. We treat phone verification as an account access step and may ask you to repeat it when the stated security conditions require confirmation.

Wallet records

DANA, OVO, GoPay and QRIS references are checked against the account record when a wallet condition is relevant. Bank transfer and virtual account details should match the instructions shown for your account.

Retention approach

We retain account, verification and transaction records for the period needed to apply the Terms & Conditions, resolve a stated question and meet applicable legal requirements where local law permits.

Change requests

To request a correction to your account details or ask how a record is used, contact us through the account support route. Name the section and detail you want checked so we can follow the policy process.

Terms & Conditions Questions Answered

These answers cover the policy searches we hear most often before an account is opened or a wallet is connected. Read the full Terms & Conditions for the wording that applies to your account, and contact us through the account route when a personal situation needs checking.

You can read the current sanjitoto Terms & Conditions on this page before opening an account. Check the effective wording and contact us through the account support route if a clause is unclear.

Yes. The Terms & Conditions describe how DANA and QRIS instructions, references and account matching are handled. The same policy section identifies what to do when a wallet record does not match.

Yes. Account access and eligibility depend on local law. Read the access wording before continuing, because the applicable conditions can differ by location, including for an account opened from Medan.

We use phone verification before account access. Keep the phone details connected to your account current, and contact support if the verification step does not match your account record.

The Terms & Conditions cover OVO and GoPay status as account-linked wallet records. If a status or reference looks incorrect, use the cashier support path and provide the relevant transaction details.

You can request a correction through the account support route. Identify the detail, explain the requested change and name the relevant policy section so we can check the record against the stated process.

We publish the revised wording on this policy page and identify its effective date. Where local law permits, continued account use after that date indicates acceptance of the updated Terms & Conditions.